Privacy Policy
What we collect when you order or visit, why we collect it, how we use it, and the rights you have over your personal data.
1. Who we are
Yum! Curries is a brand of Aurum Grove Limited, a company registered in England & Wales. We operate Indian QSR delivery from our Brighton kitchen at 1 Paston Place, with planned expansion across the UK. Our sister brand is Saakshis (Indian ready-meals).
For all data-protection matters, contact:
Email: privacy@yumcurries.com · Allergen-specific queries: allergens@yumcurries.com
Post: 1 Paston Place, Kemptown, Brighton, East Sussex, BN2 1HA, UK
2. What personal data we collect
We collect only what is necessary to take your order, deliver food, comply with allergen-safety law, run the brand's marketing, and meet our legal obligations.
2.1 When you order via our direct site or via Uber Eats / Deliveroo / Just Eat
- Name (first name and last initial in some flows)
- Delivery address and postcode
- Phone number
- Email address (if entered)
- Order details, including any special instructions or allergy notes you flag (we treat these as Article 9 special-category health data and handle accordingly)
- Payment confirmation status (we do not see or store full card details — payment is processed by the platform you ordered through)
2.2 When you visit yumcurries.com
- IP address (hashed or truncated wherever possible)
- Device, browser, language, country
- Pages viewed, time on page, scroll depth, click events
- Referrer (the site or campaign that brought you here)
- Anonymised analytics events via Google Analytics 4, Microsoft Clarity (heatmaps + session replay, masked PII), and conversion APIs (Meta CAPI, Google Ads). See our cookie policy for the full list.
2.3 When you opt in to marketing
- Name, mobile or email, postcode, channel preference (WhatsApp / SMS / email)
- Which offer code you redeemed and when
3. Why we use it (lawful bases)
| Purpose | Lawful basis (UK GDPR Article 6 / 9) |
|---|---|
| Taking your order, processing payment, dispatching delivery, customer service | Performance of a contract |
| Allergen-safety record-keeping (Natasha's Law / FIR 1169/2011, FSA hygiene compliance) | Legal obligation; explicit consent for processing health data (Article 9(2)(a)) |
| Sending marketing messages (offers, new dishes, store openings) where you've opted in | Consent (PECR + UK GDPR) |
| Site analytics, conversion measurement, performance debugging | Legitimate interest (and consent for non-essential cookies) |
| Fraud prevention, security, compliance with law-enforcement requests | Legitimate interest; legal obligation |
| Anonymous statistics (number of orders, popular dishes) for business planning | Legitimate interest |
4. Who we share data with (our sub-processors)
We use a small set of carefully chosen third parties to operate the brand. Each is a "processor" under UK GDPR; they only handle data on our written instruction and under contractual safeguards equivalent to those we apply ourselves.
| Sub-processor | Purpose | Region |
|---|---|---|
| Uber Eats (Uber Portier B.V.) | Order receipt + payment processing for orders placed via Uber Eats | EU/UK + global |
| Deliveroo | Order receipt + payment processing for orders placed via Deliveroo | UK |
| Just Eat | (Pending) Order receipt for orders placed via Just Eat | UK |
| Cloudflare | Site hosting (Pages), DNS, edge caching, webhook ingestion (Workers) | EU/UK |
| HighLevel ("GHL") | CRM, marketing automation, WhatsApp/SMS/email delivery | USA (under SCCs) |
| Google (Analytics 4, Tag Manager, Ads, Search Console) | Site analytics, ad measurement | EU/UK + USA (under SCCs) |
| Meta (Facebook, Instagram, CAPI) | Ad measurement, conversion API | EU/UK + USA (under SCCs) |
| Microsoft Clarity | Heatmaps, masked session replay (no PII captured) | EU/UK |
| Sentry | Error monitoring (PII scrubbed) | EU |
Where any sub-processor is outside the UK/EU, we rely on the UK International Data Transfer Agreement or the EU Standard Contractual Clauses as approved by the ICO/European Commission.
5. How long we keep your data
- Order history: 6 years (UK accounting / VAT records).
- Allergen-flag records: 6 years (food-business safety records).
- Marketing list entries: until you unsubscribe, then deleted within 30 days.
- Analytics + cookies: see the cookie policy; most expire within 14 months.
- Operational logs (server logs, error monitoring): 90 days.
6. Your rights under UK GDPR
You have the following rights, free of charge, exercisable at any time:
- Access — get a copy of the personal data we hold about you.
- Rectification — correct anything that's inaccurate or incomplete.
- Erasure ("right to be forgotten") — ask us to delete your data, subject to legal retention obligations.
- Restriction — limit how we use your data.
- Portability — get your data in a structured, machine-readable format.
- Object — object to processing based on legitimate interests, including direct marketing.
- Withdraw consent — at any time, where consent is the lawful basis (e.g., marketing); withdrawal does not affect prior processing.
- Complain — to the UK Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.
To exercise any right, email privacy@yumcurries.com. We respond within one calendar month.
7. Allergens — special note
Where you tell us about an allergy in an order's special instructions, we treat that as Article 9 special-category health data. We process it only to safely fulfil your order and meet our legal obligations under Natasha's Law and FIR 1169/2011. We do not use allergen flags for marketing or profiling. Our menu's nut-free claim covers every dish we cook in our kitchen; off-site desserts (Ras Malai, Gulab Jamun) are made by a third-party supplier and contain nuts — see /allergen/nut-free for full disclosure.
8. Children
Our services are aimed at adults (18+). We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
9. Cookies
See our cookie policy for the full list of cookies and similar technologies used on yumcurries.com, including how to manage your preferences.
10. Security
We maintain a written information-security programme, including: encryption-in-transit (HTTPS/TLS 1.3) and at-rest where applicable, access controls scoped by role, periodic vulnerability scanning, prompt patching, and incident response. We notify the ICO and affected customers within 72 hours of becoming aware of a personal-data breach where required by UK GDPR Article 33–34.
11. Changes to this policy
We may update this policy as our services evolve or as the law changes. The "Last updated" date at the top reflects the most recent revision. Material changes will be communicated by email or banner notice for at least 30 days before they take effect.
12. Contact & complaints
Allergen contact: allergens@yumcurries.com
General contact: hello@yumcurries.com
Post: Aurum Grove Limited, 1 Paston Place, Kemptown, Brighton, East Sussex, BN2 1HA, United Kingdom
Unhappy with how we've handled your data? You may complain to the UK Information Commissioner's Office: ico.org.uk · 0303 123 1113.